Ok, I am going to start of by saying that I am not a review writer by any means, so please bear with me if I start going in a bunch of different directions.
I have to give you a little back log for this to make sense......
So myself, I am in my early 30's, and a bachelor. There are 2 thing I am obsessed with; Swiss made watches and European cars. (pretty common right guys)
I buy a new car on average every year and a half, so I am MORE than experienced in in the process, customer service, negotiating the deal, continued service, doing the research on the car etc.....
The problem I have always had is that, somewhere down the line, the dealer does not disclose certain info, or they lie, or they tell you the car was never in an accident when it was and so on, so I never had a dealership where I could be a repeat customer at.
That all changed.
About a month ago, I found a car online that Porsche had out in Beachwood. I set up an apt to go see it and was assigned to a salesman named Stephen Dumperth.
He was different from the very start of the process. He was very kind and likable. he helped me with everything from start to finish, and was very in the know with the car, and the history of the car.
Long story short, I bought the car....
Here's why I am writing this review. Steve is a stand up guy, and he wasn't there to make a quick sale. He understands sales like I do, and he knows the benefit of establishing relationships, because from this point forward, I will only buy from him, weather he stays at Porsche or not.
He has helped me out with several things after the transaction was complete, like going out of his way to get me the title, having service wash my car, etc..... Now about the dealership. Their service department is outstanding, they work promptly and are very professionally. I took my car in today to them install new wheels on it, and every one there is on top of their game, no nonsense, no run around, just a bunch of guys and gals that love cars.
Steve even came back to the service department just to say "what's up" and make sure everything is good with the car.
That combination is killer. They are NOT some fly by night chop shop selling high end cars for (half they price) because they were totaled in an accident out of state. They are all about quality. These are true professionals that are very detail oriented that are there to help you get what you want in the budget you are working with.
Well, guys, I'll see ya next year when I'm ready for my next one, Hopefully you are still at Porsche Steve, because that's one hell of an operation!